Why is client-side experience a game-changer for service providers? In this episode of Software Without Borders, Andy Hilliard, CEO of Accelerance, explains why his favorite partners are those who have worked on the client side. Their firsthand knowledge of managing stakeholders and navigating processes fosters empathy and understanding.
Jeff Scott, Chief Delivery Officer at KMS Technology, shares how his time as a client was his greatest period of growth. This unique perspective helps him evaluate and choose trustworthy partners with the same discernment as if he were hiring them as clients.
💬 What’s your take on client-side experience for service providers? Share your thoughts in the comments!
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Accelerance