MasterCard is revolutionizing customer support with generative AI. In this session, Peter Nolan, VP of Software Engineering, reveals how his team built an AI-powered assistant that speeds up customer onboarding, reduces ticket resolution times, and continuously improves with human-in-the-loop feedback. Learn how they leverage Databricks Mosaic AI to create a scalable, secure GenAI platform. Watch now to see how AI is transforming enterprise support systems.
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