USSD Tutorial #1: How to build a USSD application in 30 mins.

Get started: helloduty.com/get-started

Chapters:
0:00 What is USSD
1:07 Potential use cases
1:19 Advantages of USSD
2:54 How to get started
3:08 Getting started on the org
3:37 Creating a new USSD flow
6:16 Adding a new USSD Menu item
8:33 Validating an email address
10:25 Testing your USSD flow
11:47 Using a data block to fetch a contact
12:30 Using a formula block to add a test phone number
21:29 Testing with an existing user
27:43 Exporting USSD responses to a CSV
34:00 Finish

Welcome to our comprehensive walkthrough on creating a USSD (Unstructured Supplementary Service Data) application, tailor-made for empowering small businesses! This episode marks the beginning of our educational series dedicated to unravelling the potential of USSD technology for business growth and operational efficiency.

In today’s tutorial, we're breaking down the process of constructing a USSD application from scratch, focusing on simplicity, speed, and effectiveness. This guide is designed for entrepreneurs, developers, and anyone interested in leveraging mobile technology to enhance their business operations.

Why USSD? In regions like Kenya, Nigeria, and across Africa, USSD has been a game-changer in mobile communication, allowing for instant, real-time interactions without the need for internet connectivity. Its accessibility and widespread adoption make it an invaluable tool for businesses aiming to reach a broader audience.

Throughout this video, we provide a detailed, step-by-step demonstration of:

Setting up the foundation of your USSD application in under 5 minutes.
Efficiently managing user interactions, including identifying and registering new users.
Collecting vital customer information (e.g., first name, last name, and email) seamlessly via USSD codes.

Discover how USSD applications can streamline operations, enhance customer engagement, and provide innovative solutions to common business challenges.

Whether you're in Kenya, embarking on a digital transformation journey, or simply looking to offer more value to your customers, this guide is your starting point.

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